Progress doesn’t follow a calendar. It follows real Tasker feedback, real work, and real needs.
Here’s a look at the latest updates we’ve been building to help Taskers get discovered more easily, matched more accurately, and supported more clearly across the platform!
You Asked, We Listened: Elite Badging Update
This is a super exciting update based directly on your feedback!
We’re making an improvement to the Elite Tasker programme based on long-standing Tasker feedback: client-initiated cancellations will no longer be included in your Elite calculation.
Thanks for continuing to share feedback; it directly shapes improvements like this!
Increased Work Photo Discoverability
With this update, clients will now more easily discover Tasker work photos while browsing Recommendations!
Why it matters: Clients want to easily see your experience when choosing between Taskers so they can find the right match for their task.
How this helps: When you have photos on your profile, it helps clients make decisions between Taskers who are otherwise similar.
A photo is worth a thousand words! Providing visual images of your work, including before-and-after photos, can position you as the right Tasker for the job.
What to do: Make sure to take advantage of this update by adding photos of your work by category.
Policy Reminders: Tipping Policy & Pricing Transparency Policy
Reminder 1: Tipping Cannot Replace Payment for Services
Remember to invoice clients for all hours worked, and decline offers to receive off-platform payments instead of payment on the Taskrabbit platform. If a client attempts to avoid paying for services on the platform in the form of tips, this is a violation of our Tipping Policy. As a reminder, only tasks booked and fully paid for through the platform are covered by Taskprotect.
Reminder 2: Appropriate Expenses
With our new Pricing Transparency Policy, your rate should account for any costs like petrol, tolls, parking, stairs, and vehicle use and maintenance. Charging these costs separately is not allowed.
Taskprotect
Introducing Taskprotect for straightforward task protection
At Taskrabbit, trust and reliability are at the core of everything we do. That’s why we created Taskprotect—a simple, straightforward protection programme that offers support when things don’t go as planned.
Why it matters: Unexpected issues can happen. Taskprotect helps ensure fast, fair resolutions when they do.
How this helps: Taskprotect offers up to £1,000 in coverage for eligible claims, providing peace of mind for both sides. T&Cs apply.
What to do: Learn more about coverage and eligibility.
Making Taskrabbit a Household Name
We’re continuing to invest in brand awareness initiatives that help more people discover Taskrabbit and hire Taskers with confidence.
Why this matters: More brand awareness means more demand, which leads to more opportunities for Taskers.
How this helps: Campaigns like our HBO® partnership, Squire for Hire, introduce Taskrabbit to new audiences and drive job growth across markets.
What to do: Stay tuned for more upcoming marketing initiatives designed to grow demand worldwide.
Tasker Tip
Your profile isn’t just a form to fill out —it’s one of the strongest ways clients decide who to hire. A clear, compelling Skills & Experience section makes you more searchable, builds trust before clients even reach out, and highlights what sets you apart. That’s exactly why we created Tasker Profile Magic GPT — a tool that helps you craft a sharp profile description quickly and in your voice. Want to polish up your profile and stand out more?
