Your satisfaction, guaranteed.
If you’re not satisfied, we’ll work to make it right. While we are committed to ensuring a positive user experience on our platform, we understand that mistakes can happen. Our friendly and dedicated customer support team is available to assist you in the unlikely event that something goes wrong with your task.
Built-in protection. Included with every task.
All bookings made and paid through the Taskrabbit platform are covered by our Happiness Pledge, which reimburses eligible claims of up to £10,000 if the task was not done properly.
Learn more about our Happiness Pledge policy and limitations here.
Anything can be fixed.
Rest assured, we’ll be at your service when you need us. Our Happiness Pledge offers more than reimbursement—it provides a friendly, straightforward process for claims and resolution.
