{"id":14363,"date":"2019-01-21T18:22:00","date_gmt":"2019-01-21T18:22:00","guid":{"rendered":"https:\/\/www.taskrabbit.co.uk\/blog\/?p=14363"},"modified":"2023-07-21T16:52:21","modified_gmt":"2023-07-21T16:52:21","slug":"sample-scoping-questions-to-ask-before-any-task","status":"publish","type":"post","link":"https:\/\/www.taskrabbit.co.uk\/blog\/sample-scoping-questions-to-ask-before-any-task\/","title":{"rendered":"Sample scoping questions to ask before any task"},"content":{"rendered":"\n<p>Time and time again, we hear from experienced Taskers that one of the&nbsp;most important parts of any task is communication\u2026 more specifically, using the chat thread to scope the task before it starts.<\/p>\n\n\n\n<p>Properly scoping a task in the chat thread can help:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Determine straight away if you\u2019re the right person for the task (thereby avoiding pesky and analytics-hurting cancellations further down the line).<\/li>\n\n\n\n<li>Provide you with all the necessary details to complete the task with ease.<\/li>\n\n\n\n<li>Give you a chance to start building rapport with your client\u2014which goes a long way toward receiving a 100% positive review.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>Not sure where to start in the chat thread? No worries! Below are a few chat thread examples sourced from top Taskers in Taskrabbit\u2019s most popular categories to help you scope your tasks with ease.<\/p>\n\n\n\n<p>If, when scoping, you determine that you don\u2019t have the necessary skills or tools to complete a task, you can forfeit the task by canceling it in your app so that the client has the opportunity to rebook another Tasker who is better suited to the task.<\/p>\n\n\n\n<hr class=\"wp-block-coblocks-dynamic-separator is-style-line\" style=\"height:50px\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Opening chat<\/strong><\/h2>\n\n\n\n<p>This can be used across all categories\/tasks, so just fill in the blanks with what is relevant for you!<\/p>\n\n\n\n<p><em>Hi __. I see you need help with ___. I\u2019m happy to take on this task! Can you please confirm the date and time you\u2019d like me to come?<\/em><\/p>\n\n\n\n<p><strong>Scoping Questions<\/strong><\/p>\n\n\n\n<p>Many top Taskers recommend scoping the nitty-gritty details of the task, including asking for any photos that might help you better understand the task. Keep reading below for example scoping questions to ask per category.<\/p>\n\n\n\n<hr class=\"wp-block-coblocks-dynamic-separator is-style-line\" style=\"height:50px\"\/>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"750\" height=\"500\" src=\"https:\/\/www.taskrabbit.co.uk\/blog\/wp-content\/uploads\/2023\/04\/beaee-camylla-battani-784361-unsplash-1.webp\" alt=\"\" class=\"wp-image-14364\" srcset=\"https:\/\/www.taskrabbit.co.uk\/blog\/wp-content\/uploads\/2023\/04\/beaee-camylla-battani-784361-unsplash-1.webp 750w, https:\/\/www.taskrabbit.co.uk\/blog\/wp-content\/uploads\/2023\/04\/beaee-camylla-battani-784361-unsplash-1-300x200.webp 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-coblocks-dynamic-separator is-style-line\" style=\"height:50px\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Home Improvement<\/strong>s<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Can you please describe the specific problem you are experiencing or what you would like done?<\/li>\n\n\n\n<li>Do you have the necessary materials (e.g. paint, replacement parts, screws\/nails) for the repair?<\/li>\n\n\n\n<li>Do you own your own toolkit? If so, what tools do you have?<\/li>\n\n\n\n<li>Are there any other tools you would like me to bring?<\/li>\n\n\n\n<li>Will you be present during the task? If not, will you be available via this chat?<\/li>\n\n\n\n<li>How will I gain entry into your home to complete the task?<\/li>\n<\/ol>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Help<\/strong> <strong>Moving<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Are your belongings already packed, or do you need assistance packing as well?<\/li>\n\n\n\n<li>Do you have a moving van? If not, would you like [to use mine\/rent one]?&nbsp;<em>(*Note if you rent a vehicle for a client, please confirm they are willing to cover the cost in the chat before renting).<\/em><\/li>\n\n\n\n<li>Do you have moving blankets?<\/li>\n\n\n\n<li>Does your home have stairs and\/or a lift?<\/li>\n\n\n\n<li>Are there any tight spots that will make moving large items a challenge?<\/li>\n\n\n\n<li>Have you hired any other Taskers to assist with the move, or will you have someone there to help me lift larger items?<\/li>\n\n\n\n<li>Will you be present during the task? If not, will you be available via this chat?<\/li>\n\n\n\n<li>How will I gain entry into your home to complete the task?<\/li>\n<\/ol>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Cleaning<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>When was your home last cleaned?<\/li>\n\n\n\n<li>Any smoking, pets, or mold?<\/li>\n\n\n\n<li>Will the interior of the oven or refrigerator need to be cleaned?<\/li>\n\n\n\n<li>Do you have a hoover, brush, or mop?<\/li>\n\n\n\n<li>What are your highest priorities for this cleaning task?<\/li>\n\n\n\n<li>Do you have any special surfaces that will have restrictions as to cleaners used?<\/li>\n\n\n\n<li>Will you be present during the task? If not, will you be available via this chat?<\/li>\n\n\n\n<li>How will I gain entry into your home to complete the task?<\/li>\n<\/ol>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Furniture<\/strong> <strong>Assembly<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Where did you purchase the item from? What is the item name and item number?<\/li>\n\n\n\n<li>Has the item already been delivered?<\/li>\n\n\n\n<li>Do you have the package in the room you would like it assembled?<\/li>\n\n\n\n<li>Have you cleared a space where I can assemble the item?<\/li>\n\n\n\n<li>Will you be requiring rubbish removal or other related cleanup?<\/li>\n\n\n\n<li>If this is a large item, have you hired another Tasker to help, or will there be a second set of hands there to assist?<\/li>\n<\/ol>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>General<\/strong> <strong>Mounting<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>What item would you like me to mount?<\/li>\n\n\n\n<li>Is your mounting surface made of plaster, brick, or concrete? If you can send a picture that would be helpful!<\/li>\n\n\n\n<li>Do you have the package in the room where you\u2019d like it mounted?<\/li>\n<\/ol>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Errands<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>What errand(s) do you need assistance with?<\/li>\n\n\n\n<li>What are the pick-up and drop-off addresses?<\/li>\n\n\n\n<li>Have the items already been purchased?<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-coblocks-dynamic-separator is-style-line\" style=\"height:50px\"\/>\n\n\n\n<p>Hopefully these scoping questions are helpful. If you have any other go-to scoping questions, comment below so we can share them with the Tasker community. Also, consider copying and pasting those relevant to you in a note on your phone, so you always have them handy when ready to accept your next task!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve prepared a few chat thread examples in our most popular categories to help you scope your tasks with ease. <\/p>\n","protected":false},"author":10,"featured_media":14365,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[126],"tags":[],"class_list":["post-14363","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tasking-fundamentals"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sample scoping questions to ask before any 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