{"id":14725,"date":"2022-02-22T22:40:00","date_gmt":"2022-02-22T22:40:00","guid":{"rendered":"https:\/\/www.taskrabbit.co.uk\/blog\/?p=14725"},"modified":"2023-07-21T17:02:55","modified_gmt":"2023-07-21T17:02:55","slug":"when-clients-reschedule-a-task","status":"publish","type":"post","link":"https:\/\/www.taskrabbit.co.uk\/blog\/when-clients-reschedule-a-task\/","title":{"rendered":"When clients reschedule a task"},"content":{"rendered":"\n

So, you\u2019ve scheduled a task. You have your tools or supplies. You\u2019re ready to go. But what if a client\u2019s schedule suddenly changes?<\/p>\n\n\n\n

Clients have the ability to reschedule up to 3 hours <\/strong>from the start of any given task, and we\u2019ve gathered some helpful info so you can better navigate this aspect of your Tasker experience.<\/p>\n\n\n\n

Keep your Tasker app updated<\/strong><\/h2>\n\n\n\n

To take advantage of Taskrabbit\u2019s newest features, make sure you\u2019re running the most recent version of your Tasker app. <\/p>\n\n\n\n

If you\u2019re running an older version, you\u2019ll still receive notice if a client has to reschedule\u2014it\u2019ll come as a push notification and show in your task description and chat thread. In the newest version of the app, however, any schedule updates to an existing task will display clearly in the task description.<\/p>\n\n\n\n

For a client to reschedule, you must have accepted the task <\/strong><\/h2>\n\n\n\n

Clients can only reschedule tasks that you have accepted. So, if you\u2019re worried about a pending invitation being rescheduled, fear not. Any schedule changes can only happen after you confirm the initial task invitation. <\/p>\n\n\n\n

You may ask: What\u2019s the best way to ensure a client will find time to reschedule? The answer is simple: keep your task calendar up to date so that clients can easily find a new time based on your Availability. If for any reason you can\u2019t task during the time your client chooses, you can either reach out to the client to suggest another time or cancel the task.<\/p>\n\n\n\n

\n\n\n\n
\"\"<\/figure>\n\n\n\n
\n\n\n\n

How does this affect a task\u2019s scheduled duration?<\/strong><\/h2>\n\n\n\n

If a client needs to reschedule, we\u2019ll preserve the original details you scoped during booking. This means the duration you previously agreed upon won\u2019t change, unless you decide to adjust the scope based on a conversation with your client. <\/p>\n\n\n\n

This helps you in two ways. As mentioned above, it will help your clients avoid cancelling outright. Furthermore, you won\u2019t have to redo all the work that went into scoping the task.<\/p>\n\n\n\n

You can also reschedule inside the 3-hour window<\/strong><\/h2>\n\n\n\n

It\u2019s important to note that you, the Tasker, can also reschedule any task, up to and including the 3-hour window before the task begins. Simply chat with your client first so that you can both agree on a new time.<\/p>\n\n\n\n

As always, communication is key when it comes to rescheduling. If clients know they can trust you to complete their task, it goes a long way toward good reviews, tips, and getting rehired in the future.<\/p>\n\n\n\n

What about ongoing \/ recurring tasks?<\/strong><\/h2>\n\n\n\n

One great aspect of our platform is that it allows you to schedule ongoing or recurring tasks with your clients. For situations like this, clients cannot reschedule on their own. They still need to suggest a new time in the chat thread, and it\u2019s still up to you to reschedule an individual ongoing or recurring task via your Tasker app.<\/p>\n\n\n\n

\n\n\n\n

As always, we aim to keep our platform as flexible as possible so that Taskers can build successful businesses in the way that works best for them, and clients can get their tasks completed as quickly and easily as possible.<\/p>\n","protected":false},"excerpt":{"rendered":"

Now that clients can better manage their own schedules, you\u2019ll likely retain a higher number of scheduled tasks.<\/p>\n","protected":false},"author":10,"featured_media":14726,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[126],"tags":[],"class_list":["post-14725","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tasking-fundamentals"],"acf":[],"yoast_head":"\nWhen clients reschedule a task - Taskrabbit Blog (UK)<\/title>\n<meta name=\"description\" content=\"Now that clients can better manage their own schedules, you\u2019ll likely retain a higher number of scheduled tasks.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.taskrabbit.co.uk\/blog\/when-clients-reschedule-a-task\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"When clients reschedule a task - 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