{"id":15874,"date":"2024-06-05T16:36:49","date_gmt":"2024-06-05T16:36:49","guid":{"rendered":"https:\/\/www.taskrabbit.co.uk\/blog\/?p=15874"},"modified":"2024-06-05T16:36:51","modified_gmt":"2024-06-05T16:36:51","slug":"tasker-spotlight-lionel-r","status":"publish","type":"post","link":"https:\/\/www.taskrabbit.co.uk\/blog\/tasker-spotlight-lionel-r\/","title":{"rendered":"Tasker Spotlight: Lionel R."},"content":{"rendered":"\n<p>As an Elite Tasker who works in the Moving, Assembly, and Outdoor Maintenance categories, Tasker <a href=\"https:\/\/www.taskrabbit.com\/profile\/lionel-r\">Lionel R.<\/a> knows what it means to be hard working. He has built a business on Taskrabbit by being hyper-aware of the ins and outs of the platform, what he needs to know for each skill he tasks in, and how his clients perceive him. His priority? To make his clients\u2019 day, no matter what the task is.<\/p>\n\n\n\n<p>We chatted with Lionel to get his thoughts on life as a Tasker and his tips for maximising tasks in his favorite category: Moving. Check out what he had to say below!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What\u2019s the first thing people need to know when it comes to running a Moving business on Taskrabbit?<\/h2>\n\n\n\n<p>\u201cReviews matter\u2014you may not think that clients aren\u2019t reading, but they are,\u201d Lionel says.<br>\u201cI look at every review like a credit towards my Moving \u2018master\u2019s degree.\u2019 The more reviews I have, the more confidence it builds in the client\u2019s mind, and that\u2019s extremely important.\u201d<\/p>\n\n\n\n<p>Tangentially, proper etiquette during Moving tasks matters. Lionel always uses \u201cS &amp; S\u201d\u2014his personal code for \u201cscoping\u201d and \u201csetting expectations.\u201d<\/p>\n\n\n\n<p>\u201cI need to know everything I possibly can to be prepared for a task, because preparedness often leads to great performance. Setting expectations always helps\u2014for example, letting the client know I\u2019m male, that I\u2019m strong and able to lift heavy items, etc. The \u2018S\u2019 never stands for \u2018super,\u2019 even though the reviews may say otherwise. That label can only be given by a client after you do great work.\u201d&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Do you have any basic rules or processes you follow with every Moving task?&nbsp;<\/h2>\n\n\n\n<p>\u201cIt may be common sense, but just recognise that we are all human regardless of relationship\u2014meaning be respectful, show empathy, and be conscious of time,\u201d Lionel says. \u201cSimply asking clients \u2018How are you?\u2019 is a great start\u2014it shows you care and demonstrates that you&#8217;re there to help.\u201d\u00a0<\/p>\n\n\n\n<p>Lionel also follows a few other protocols for every task, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keeping his <a href=\"https:\/\/www.taskrabbit.com\/blog\/crafting-the-ultimate-skills-and-experience-description\">Skills &amp; Experience pitches<\/a> both concise and proofread, and making sure he clearly explains what he can and can\u2019t do.\u00a0<\/li>\n\n\n\n<li>Making sure he shares pictures of 1) past work when scoping tasks with his clients and 2) finished work after completing a task.<\/li>\n\n\n\n<li>Making sure there can be a second set of hands present, whether it\u2019s the client themselves or another Tasker.<\/li>\n\n\n\n<li>Asking if he should remove his shoes before entering a home.<\/li>\n\n\n\n<li>Showing empathy by recognising that moving can be a stressful life event.\u00a0<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>\u201cYour presence should be confident and calming,\u201d Lionel says. \u201cAlso, it will always serve you well to be conscious of time in general. If you think that the task time is going longer than expected and will impact the financial side for clients, communicate it as soon as possible, because no one wants to feel taken advantage of.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Moving task had the most impact on how you run your business, and how can Taskers make the most of the platform?&nbsp;<\/h2>\n\n\n\n<p>Lionel\u2019s most impactful tasks have always been ones where he\u2019s added another resource. Whether it was meeting another strong and reliable Tasker he could recommend to future clients, learning a new lifting technique for more efficient moving, or picking up specific tools to make the overall job easier, he has always used opportunities like this to add to his arsenal.<\/p>\n\n\n\n<p>When it comes to using Taskrabbit, he recommends that all Taskers learn everything they possibly can about the platform\u2014its history, its policies and procedures, and how the Tasker and client apps work.&nbsp;<\/p>\n\n\n\n<p>\u201cThe more knowledgeable you are, the more professional you come across,\u201d Lionel says. \u201cThe same goes for the Moving category\u2014knowing what other Taskers are charging to gauge the market, where you fit according to your experience, and what <a href=\"https:\/\/www.taskrabbit.com\/blog\/the-tools-that-taskers-use-the-most\">essential tools<\/a> you need to make your task more efficient and easier on your body (e.g. furniture dollies, hand trucks, tape gun, furniture blankets, door stops, gloves, and straps). If money is an issue, remember that Meta Marketplace can be your best friend, particularly the \u2018free\u2019 section.\u201d<\/p>\n\n\n\n<p>Finally, Lionel explains that attitude is everything. \u201cWhen it comes to approaching seemingly daunting tasks, always keep a mindset of trying before you fail. You may be pleasantly surprised to discover that nothing is ever as hard as you make it out to be in your mind!\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is your best memory of a Moving task?&nbsp;<\/h2>\n\n\n\n<p>Lionel\u2019s favourite tasking memory, as it turns out, involved helping a stressed-out client with her last-minute, high-pressure move.\u00a0<\/p>\n\n\n\n<p>\u201cShe was on the verge of a nervous breakdown,\u201d he explains. \u201cAfter assessing the situation, I assured her that the task could be done before the deadline, and she didn\u2019t need to worry. I encouraged her to grab some food and breathe, because we had her covered. Once she saw us moving efficiently, she did just that\u2014and took a deep breath and relaxed tremendously.\u201d<\/p>\n\n\n\n<hr class=\"wp-block-coblocks-dynamic-separator is-style-line\" style=\"height:50px\"\/>\n\n\n\n<p>We\u2019re thrilled that Lionel has made the most of his entrepreneurial spirit by using Taskrabbit. By focusing mostly on Moving tasks, he has embraced the freedom of working for himself and helping others in the process!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how Tasker Lionel R. built a business for himself in the Moving category\u2014and what you can do to follow his lead.<\/p>\n","protected":false},"author":10,"featured_media":15875,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[98],"tags":[],"class_list":["post-15874","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tasker-stories"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tasker Spotlight: Lionel R. - Taskrabbit Blog (UK)<\/title>\n<meta name=\"description\" content=\"Learn how Tasker Lionel R. built a business for himself in the Moving category\u2014and what you can do to follow his lead.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.taskrabbit.co.uk\/blog\/tasker-spotlight-lionel-r\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tasker Spotlight: Lionel R. - 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